Legal Documents

Bj app's Terms & Conditions – Stay Informed, Play Safe

Please read these Terms & Conditions carefully before using bj app. They define the rights and responsibilities of both you and us — written in plain language to avoid any confusion.

Last Updated: January 1, 2026
Key Points

Terms & Conditions' Key Highlights At a Glance

Before diving into the full document, here are six key things every bj app user needs to know.

🔞
Age Requirement: 18+

Bj app is strictly for users aged 18 and above. Minors are not permitted to create an account or play any games under any circumstances.

👤
One Account Policy

Each individual may register only one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.

🎁
Bonus Wagering Requirements

All bonuses are subject to a wagering requirement. Once a bonus is accepted, withdrawals are not permitted until the requirement has been met.

💳
Payment Verification

Identity verification is mandatory before making a withdrawal. The payment method used for deposits must match the one used for withdrawals — this is part of our security policy.

🚫
Prohibited Activities

Fraud, the use of bots, bonus abuse, and money laundering are strictly prohibited. Any suspicious activity will result in immediate account termination.

⚖️
Dispute Resolution

For any dispute, contact our support team first. If the issue remains unresolved, you have the option to seek independent third-party mediation.

Important Notice: By creating or continuing to use an account on bj app, you confirm that you have read and agreed to these Terms & Conditions in full. If you do not agree, please refrain from using the platform.

1
General Terms & Conditions and Applicability

Bj app (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting platform operated through the bjapp.ws website and its associated mobile applications. These Terms & Conditions govern the legal relationship between you and bj app.

These Terms & Conditions apply to all users residing in Bangladesh. By using bj app, you are deemed to have accepted all of these terms. These Terms & Conditions are effective from the date of the most recent update.

  • Bj app reserves the right to modify these Terms & Conditions at any time.
  • Continued use of the platform following any changes will be deemed as acceptance of the revised terms.
  • In the event of a conflict between the Bengali and English versions, the English version shall prevail.
  • All legal matters will be governed in accordance with the applicable international gaming licensing authority.
2
Account Registration & Eligibility

To create an account on bj app, you must meet the eligibility requirements listed below. If you do not qualify, you should not attempt to register.

  • Age: You must be 18 years of age or older.
  • One Account: Each individual, family, or household is allowed to maintain only one account.
  • Accurate Information: The name, address, phone number, and all other details provided at the time of registration must be accurate and truthful.
  • Password Security: You are responsible for keeping your account password confidential. bj app will not be held liable for any loss resulting from sharing your password with another person.

After registration, we may request a copy of your national ID, passport, or driving license at any time for identity verification purposes. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

Warning: Creating an account with false information will result in immediate account termination and forfeiture of all balances. No exceptions will be made.

3
Deposit, Withdrawal & Payment Policy

The following rules apply to all deposits and withdrawals on bj app. For any payment-related queries, feel free to reach out to our support team.

Deposit Rules:

  • A minimum deposit amount applies and may vary depending on the payment method.
  • Instant deposits are available via bKash and Nagad.
  • There are no hidden charges on deposits — every amount you send will be credited to your balance in full.
  • Deposits from third-party accounts are strictly prohibited.

Withdrawal Rules:

  • Identity verification must be completed before a withdrawal can be processed.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • Withdrawals are typically processed within 15 minutes to a maximum of 24 hours.
  • Large withdrawal amounts may require additional processing time for security review.
  • Bj app reserves the right to temporarily suspend withdrawals in the event of suspicious activity.

All financial transactions are secured with SSL encryption. bj app will never ask for your bank or mobile banking password.

4
Bonuses & Promotional Offers

Bj app offers a variety of bonuses and promotions. Each bonus comes with its own terms, and compliance is mandatory. Accepting a bonus is considered acceptance of its associated terms.

  • Welcome Bonus: Available to new members on their first deposit only. Can be claimed once.
  • Wagering Requirement: Bonus funds cannot be withdrawn until a specified wagering requirement (typically 20x–35x) has been met.
  • Bonus Validity: Each bonus has a specified validity period. Any unused bonus will be forfeited once it expires.
  • Game Restrictions: Some games are not eligible for bonus wagering. Each promotion lists the qualifying games in its details.
  • Maximum Withdrawal Limit: A maximum withdrawal limit may apply to winnings derived from bonuses.
  • Bonus Abuse: Any attempt to exploit bonuses through multiple accounts or strategic betting will result in the bonus being voided and the account suspended.

Bj app reserves the right to modify, suspend, or cancel any bonus offer at any time. Users will be notified in advance if an active bonus is cancelled.

5
Gaming Rules & Outcomes

The outcome of all games on bj app is determined by a certified Random Number Generator (RNG). Results are entirely impartial and not predetermined.

  • If a software error affects the outcome of a game, that round will be considered void and the wagered amount will be refunded.
  • If your internet connection is lost, the game result will be saved on our servers and will be available to view once you reconnect.
  • In Live Dealer games, the dealer's decision is final.
  • In Sports Betting, win or loss is determined by the official match result.
  • In the event of a technical issue affecting an active bet, bj app's decision shall be final.

Bj app ensures all games are conducted fairly and transparently. If you have any concerns about a game result, please contact our support team within 72 hours.

6
Prohibited Activities

The following activities are strictly prohibited on bj app. Anyone found engaging in them will have their account terminated, all balances forfeited, and legal action taken if necessary.

  • Money Laundering: Attempting to legitimize funds obtained from illegal sources through the platform.
  • Fraud: Depositing using stolen card or payment details.
  • Bots & Automation: Using automated software or bots in any game.
  • Collusion: Attempting to influence game outcomes by colluding with other players.
  • Multiple Accounts: Using multiple accounts to claim bonuses or other promotional benefits.
  • Incorrect Information: Submitting false or altered documents during registration or verification.
  • System Hacking: Any unauthorized attempt to access the platform's software or servers.

Warning: Our security system runs around the clock. Suspicious activity is detected and reported automatically. If we identify anything unusual, we are obligated to notify the relevant authorities.

7
Responsible Gaming Policy

Bj app believes gaming should be a source of entertainment, not addiction. That's why we have measures in place to promote responsible gaming.

  • Deposit Limit: Users can set their own daily, weekly, or monthly deposit limits at any time.
  • Betting Limits: You can set your own maximum bet amount for a given period.
  • Taking a Break: You can temporarily suspend your account for any period between 24 hours and 6 months.
  • Permanent Exclusion: You have the option to permanently close your account at any time if needed.
  • Reality Check: Periodic reminders are sent to help you stay aware of your activity.

If you're experiencing a gaming problem, please visit our Responsible Gaming page or contact our support team. We're always here to help.

8
Privacy & Personal Data Protection

The protection of your personal information is extremely important to us. For details on how we collect, use, and store your data, please visit our Privacy Policy page.

  • Your information is never sold to third parties.
  • Documents submitted for identity verification are stored securely.
  • No information is shared with any government authority unless required by law.
  • Your financial information is stored in encrypted form within our systems.
9
Account Closure & Suspension

Bj app may temporarily suspend or permanently close an account under the following circumstances:

  • If evidence of a terms violation is found.
  • Registering with false or misleading information.
  • Failure to complete identity verification.
  • If there has been no account activity for an extended period (12 months).
  • Engaging in any prohibited activities.

Before closing an account, the user will be notified by email and given the opportunity to raise an objection. Any valid balance will be refunded; however, this may not apply in cases where the Terms & Conditions have been violated.

Users may close their account at any time. Any remaining balance will be withdrawn before the account is deleted.

10
Dispute Resolution Process

If you have a dispute with bj app, follow the steps below. We are committed to resolving all issues promptly and fairly.

  • Step 1 – Contact Support: Start by contacting us via live chat or email at support@bjapp.ws with full details of your issue. Most problems are resolved at this stage.
  • Step 2 – Formal Complaint: If your issue is not resolved through support, please submit a formal complaint form. A response will be provided within 7 business days.
  • Step 3 – Third-Party Mediation: Disputes may be resolved through a neutral third party, with the mutual agreement of both sides.

Server logs shall serve as the final proof in any dispute regarding game results. For disputes related to financial transactions, a complaint must be submitted within 30 days.

11
Terms & Conditions Updates

Bj app reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, users will be notified in advance via their registered email address.

  • Minor changes (such as language corrections or spelling fixes) may take effect without prior notice.
  • Major changes (such as payment policy or bonus terms) will be communicated at least 7 days before taking effect.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
  • The date of the most recent update will always be displayed at the top of this page.
12
Contact & Support

If you have any questions or feedback regarding these Terms & Conditions, please don't hesitate to get in touch. Our support team is available 7 days a week, 24 hours a day.

  • Email: support@bjapp.ws
  • Live Chat: Chat button at the bottom-right corner of the website
  • FAQ: For general inquiries FAQ Page View

Enjoy playing on bj app, stay safe, and game responsibly.


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